Contact us

Need help?

Please see our FAQs for quick information on online ordering, delivery, returns and prescription lenses. If you can’t see the answer to your question, you are very welcome to contact us by phone (during UK hours), email ( or in-store, Monday to Saturday (you can find our store hours below).

Our Shops are now back open for 1-2-1 frame consultations by appointment (only). For revised opening hours and more info click HERE.

Book a frame consultation appointment 



Our stores


38 Goodge Street London W1T 2QW T:0207 637 2144

New temporary opening hours by appointment only:

Tuesday – Friday 10.30 – 5.00

Every second Saturday of the month 10:30 – 5.00

Book your appointment HERE


St Albans

20 George Street St Albans Hertfordshire AL3 4ES T:01727 761048

New temporary opening hours by appointment only:

Monday 12.00 – 4.00

Tuesday – Saturday 10.00 – 4.00

Book your appointment HERE 

Bespoke fittings and personal style

For advice from founder and designer Robert Roope, please visit our Goodge Street boutique on Wednesday and Thursdays from 10.30am. We recommend ringing in advance to ensure availability.