OPENING HOURS
LONDON
Mon 11am to 4pm
Tue Closed
Wed 11am to 4pm
Thur Closed
Fri Closed
Sat Closed
Sun Closed
ST ALBANS
Mon 10 am – 1pm
Tue 10 am – 4pm
Wed 10 am – 4pm
Thur 10 am – 4pm
Fri 10 am – 4pm
Sat 10 am – 4pm
Sun Closed
OUR SERVICES (IN STORE)
- 1-2-1 appointments with our dispensing optician for lenses consultation, and purchase of a new frame. For more info about the appointments click here.
- Drop-off for repairs (also available via post, please get in touch at hello@blackeyewear.com for details)
Unfortunately we won’t be able to offer:
- Eye tests
- In-store collections
- In-store repairs & adjustments
Please get in touch at hello@blackeyewear.com and we’ll do our best to assist you.
IN STORE MEASURES
Masks & Sanitizer: When you enter our shop, we kindly ask you to use the hand sanitizer provided and to wear a mask. Our staff will do the same.
Social Distancing: We’re sticking to the social distancing guidelines and a safe distance will be kept at all time. This is why we’ll operate by appointment only!
Hygiene: Enhanced cleaning in-store, our frames will be kept in a sterile condition, trying-on and browsing will be limited when possible
For more info about what to expect in the shop click here.
OUR SERVICES ONLINE
- FREE WORLDWIDE SHIPPING on all orders at blackeyewear.com;
- Flexible RETURNS POLICY, please get in touch at hello@blackeyewear.com and we’ll do our best to accomodate your return if you are in quarantine;
- ONLINE CONSULTATION, we are setting up FaceTime consultations for fit and prescription advices, get in touch at hello@blackeyewear.com to book your virtual appointment.
Our amazing Customer Service Team is here to help:
- If you have questions regarding online orders and prescriptions, you can reach out at hello@blackeyewear.com;
- If you can’t locate your prescription and need a new frame, we should have your details on records and be able to assist you remotely, get in touch at hello@blackeyewear.com.