1-2-1 Appointments Info & Guidelines

We’re happy to welcome you in our shops again. In order to ensure the health and safety of our customers and staff, the shops will be operating with reduced hours and services.

Choose a slot if you wish to book a 1-2-1 appointment for the purchase of a new frame.

Form more Info about our Covid-19 Response & services click here.

How to book an appointment 

Select a 45 min slot from the calendars below if you wish to book a 1-2-1 appointment with our optician for a frame consultation.

St Albans

London

If you have any question, or you wish to share some information before your appointment, please let us know in the comment section.

Before your appointment

Please be aware of government guidelines, we ask you to respect instructions from our team for your safety and comfort. 

To help you in your frame choice, why not browse our collection online before your appointment?

If you have any cold or flu symptoms, please stay at home and get in touch with our team at hello@blackeyewear.com to reschedule or cancel.

During Your Appointment

For everyone’s wellbeing, we’re limiting the number of customers in-store to only one customer per appointment (or two customers from the same household).

When you enter our shop, we kindly ask you to use the hand sanitizer provided and to wear a mask. Forgot your mask at home? Customers without a mask will be provided with a disposable one.
Our staff will also be wearing a mask and using hand sanitizer before any appointment.

To maintain our frames in a sterile condition, trying-on and browsing will be limited when possible. 

We’re sticking to the social distancing guidelines and a safe distance will be kept at all time. Please be aware: our optician might need to take your PD measurement to ensure your prescription lenses fit correctly.

We are only accepting card payments at this time. Contactless is preferred.

After your appointment

We are not allowing in-store collection at the moment. Your new glasses will be posted to your delivery address. 

Our staff will sanitise any frames that are tried on, before returning them to the shelves. 

We’re here to help. If you have any questions, don’t hesitate to get in touch with our team at hello@blackeyewear.com.